Pjok33 Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction

Pjok33 (https://pjok33.pro) is a trusted online gaming platform serving members in Bangladesh. This Privacy Policy explains what personal information pjok33 collects, why it is collected, and how it is kept secure.

By using our platform, you agree to this Privacy Policy. Please read it carefully before creating an account or using the platform. If anything is unclear, feel free to contact our support team.

The core goal of pjok33's Privacy Policy is to earn your trust. We believe that when you know how your information is being used, you can enjoy gaming with greater peace of mind. Transparency is a fundamental part of how we operate.

2 What Information We Collect

Pjok33 collects different types of information for different purposes. Full details are provided below:

We only collect information that is necessary to operate the platform, meet legal obligations, and improve your experience. No unnecessary data is collected.

3 How We Use Your Information

Pjok33 uses the information it collects for the following purposes:

• For account creation and management — your registration details are used to keep your profile active.
• Payment processing — financial information is used to complete deposits and withdrawals.
• Identity verification (KYC) — identity information is verified to comply with international AML regulations.
• Customer support — your contact details are used to help resolve any issues you raise.
• Security & fraud prevention — technical data is analysed to detect suspicious activity.
• Responsible gaming assurance — gaming activity is monitored to identify problematic behavior at an early stage.
• Sending relevant offers & promotions — special offers are tailored based on your preferences and gaming activity.
• Meeting legal obligations — required reports are prepared for government and regulatory authorities.

4 Data Retention & Validity Period

How long pjok33 retains your data depends on the type of information and applicable legal requirements. The general policy is as follows:

• All information is stored securely for as long as your account remains active.
• Financial transaction records are retained for a minimum of 5 years after account closure for legal compliance.
• KYC documents are retained after account closure in accordance with regulatory requirements.
• Data from inactive accounts is automatically deleted after a set period.

Pjok33 stores your data on high-security servers that undergo regular security audits. Server access is strictly controlled and limited to authorized personnel only.

5 Data Sharing & Disclosure

Pjok33 may share your personal information with third parties only in the following limited circumstances:

• Payment providers: Necessary data is shared with payment partners such as Mobile Banking, Nagad, and Rocket to process transactions.
• Identity verification services: As part of the KYC process, information is verified with approved verification agencies.
• Legal Authorities: Information is disclosed when required by a valid government or court order.
• Technology partners: Limited data is shared with technology service providers necessary to operate the platform; however, they are not permitted to use your data independently.

When sharing data with third parties, pjok33 ensures those parties comply with appropriate privacy and security standards. Their accountability is enforced through contractual agreements.

6 Cookie & Tracking Policy

The pjok33 website uses cookies and similar technologies. A cookie is a small file stored in your browser that helps remember details about your visit.

Types of cookies we use:

• Essential Cookies: Required for login sessions and platform security. Without these, the platform will not function properly.
• Functional Cookies: Used to remember your language preference and settings.
• Analytical Cookies: Used to understand which parts of the website are most visited. This data is anonymous.
• Marketing Cookies: For displaying relevant ads and offers. These are optional and can be turned off at any time.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

7 Security Measures

Pjok33 uses industry-standard security measures to keep your information protected:

• TLS 1.3 encryption is used across all connections.
• Passwords are never stored in plain text — only in hashed format.
• Two-factor authentication (2FA) is available for your account.
• Suspicious login attempts are automatically blocked.
• Regular penetration testing and vulnerability scans are conducted.
• 24/7 real-time security monitoring is in place.

Your own actions play an important role in keeping your account secure. Use a strong password, never share your login credentials with anyone, and avoid logging in over public Wi-Fi.

8 Your Rights

As a pjok33 member, you have the following rights regarding your personal information:

9 Children's Privacy

Pjok33 is strictly an adults-only platform. We do not knowingly collect any information from anyone under the age of 18.

• Age is verified at registration and users under 18 are not permitted to create an account.
• Date of birth verification is mandatory as part of the KYC process.
• Any account suspected of being used by a minor will be suspended immediately.

A note for parents — please use parental control software to prevent your children from accessing online gaming sites. To learn more about responsible gaming, visit our Responsible Gaming View page.

10 Privacy Policy Updates

Pjok33 may update this Privacy Policy from time to time. Reasons for changes may include:

• Staying compliant with new laws or regulatory requirements.
• Adding new features or services to the platform.
• Improving security measures.
• Policy clarified further based on member feedback.

Members will be notified in advance of any significant changes via email or platform notification. Continued use of the platform after such changes constitutes acceptance of the updated policy.

11 Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please contact us:

• Email: [email protected] (responses are typically provided within 24 hours)
• Live Chat: Log in to the platform and connect with support directly via chat
• For General Inquiries FAQ Page View

For data protection requests such as deletion, correction, or obtaining a copy of your data, please state your request clearly in your email. We will aim to respond within 30 business days.