Pjok33 Terms & Conditions — Please read carefully before registering

1 General Provisions

These Terms & Conditions apply between the operator of the pjok33 platform (https://pjok33.pro) and each member. By creating an account, logging in, playing games, or using any service on pjok33, you confirm that you fully agree to these Terms & Conditions.

Pjok33 is an online gaming platform built specifically for members in Bangladesh. We are committed to providing a safe, transparent, and enjoyable gaming environment. These Terms & Conditions are a key part of that commitment.

Pjok33's Terms & Conditions are written in English for the convenience of our Bangladesh members. In the event of any linguistic ambiguity, the English version shall be considered the definitive text.

2 Account Register

The following conditions must be met to open an account at pjok33:

• You must be at least 18 years old.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Each person may only register one account. Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• Your account is for your personal use only and must not be shared with anyone else.
• Your password and login credentials must be kept strictly confidential.

Pjok33 reserves the right to reject any registration application without providing a reason, particularly if there is reason to believe the applicant has previously had an account forfeited or has violated the terms and conditions.

3 Identity Verification (KYC)

Pjok33 complies with international Anti-Money Laundering (AML) policies. As a result, members may be required to verify their identity before a withdrawal or at any time. The following documents may be requested for verification:

• A clear photo of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method used.
• A selfie or video verification may be required if deemed necessary.

Withdrawals may be held until verification is complete. pjok33 keeps member information secure and does not share it with third parties, except where required by law.

4 Deposits & Payments

Mobile Banking, Nagad, and Rocket are accepted for deposits at pjok33. The following rules apply to all deposits:

• Deposit amounts must meet the minimum threshold as defined by the applicable limits.
• Deposits are generally credited to your account instantly. If there is a delay, please contact support.
• Only payment methods registered in your own name are accepted. Deposits from third-party accounts are not permitted.
• Pjok33 covers deposit fees, though charges from the payment provider itself may still apply.
• In the event of a suspicious or unauthorized payment, pjok33 reserves the right to refund the deposit and request account verification.

5 Withdrawal Policy

The following conditions must be met to withdraw winnings from pjok33:

• Full account verification (KYC) must be completed.
• If you have an active bonus, the associated wagering requirement must be fulfilled.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Minimum and maximum withdrawal limits apply as per the established policy.
• Withdrawals are typically processed within 24-72 hours.

Pjok33 reserves the right to hold and investigate any suspicious withdrawal requests. Funds may be frozen during the course of an investigation.

6 Bonuses & Promotions

Pjok33 regularly offers welcome bonuses, reload bonuses, cashback, and special promotions. The following rules apply to all bonuses:

• Each bonus comes with a specific wagering requirement. Make sure you are aware of it before claiming the bonus.
• The welcome bonus is available to new members one time only.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Once a bonus expires, it will be automatically cancelled.
• If bonus abuse is suspected, pjok33 may void the bonus and any associated winnings.
• Bonus wagering may be restricted or prohibited on certain games — please read the specific terms of each offer.

Pjok33 reserves the right to modify, suspend, or cancel any promotion at any time. For more information about promotions, Promotions Page View.

7 Gaming Rules

All members must follow the rules below while playing games at pjok33:

• Each game has its own rules. Please read them before you start playing.
• If you experience any technical issue during a game, please notify support immediately.
• Bets from incomplete rounds due to server errors will be refunded.
• Results from RNG-based games are final. No outcome can be altered.
• In Live Casino games, the dealer's decision is final.

If a member discovers a bug or error in the gaming software, it is their responsibility to report it to pjok33 support immediately. Any winnings gained by exploiting a bug will be forfeited.

8 Prohibited Activities

The following activities are strictly prohibited at pjok33. Any violation will result in permanent account closure:

• Using bots, automation software, or artificial intelligence to play games.
• Creating multiple accounts to take advantage of bonus offers (multi-accounting).
• Attempting to collude with other members to influence game outcomes.
• Using the platform for money laundering or any other form of illegal financial activity.
• Attempting to bypass or hack the platform's security systems.
• Registering an account using false information or another person's identity.

9 Account Suspension & Closure

Pjok33 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause within the terms and conditions.
• KYC verification failure or submission of false documents.
• Suspicious financial transactions or attempted fraud.
• At the member's own request (self-exclusion).
• If an account remains inactive for an extended period.

The valid balance (excluding bonuses) of a permanently closed account will be returned; however, balances may be forfeited if the account was closed due to a terms and conditions violation.

Members who wish to close their account may contact the support team. A monthly maintenance fee may apply to inactive accounts, which will be deducted from the remaining balance after a specified period.

10 Responsible Gaming

Pjok33 believes gaming should be a form of entertainment — not a way to solve financial problems. We encourage all members to play responsibly.

• Set Deposit Limits: Define daily, weekly, or monthly deposit limits.
• Session Time Limits: Set a limit on how long you play in a single session.
• Cooling-Off Period: Take a break ranging from 24 hours to 30 days.
• Self-Exclusion: Submit a request to permanently close your account.

If you feel that gaming is having a negative impact on your life, please contact support immediately. For more details, Responsible Gaming View page.

11 Privacy & Data Protection

Pjok33 takes the protection of members' personal data seriously. Information we collect is used solely for platform operations, identity verification, and legal compliance.

• Members' personal information is never sold to third parties.
• Member information is never shared without a valid request from a legal authority.
• All data is securely stored on encrypted servers.
• Members may view and update their stored information at any time.

For more details, visit our Privacy Policy Read page.

12 Limitation of Liability

Pjok33 will not be held liable for any losses arising from the following situations:

• If a game is interrupted due to loss of internet connection or a technical issue.
• If a member loses or has their login credentials stolen due to their own negligence.
• If a game is affected by issues with third-party software or devices.
• Service disruption caused by unforeseen natural disasters or force majeure events.
• Losses incurred by a member as a result of violating the terms and conditions.

Pjok33 strives to provide uninterrupted service at all times, though brief downtime may occasionally be necessary for technical maintenance.

13 Changes to Terms & Conditions

Pjok33 reserves the right to update these Terms & Conditions, in part or in full, at any time. Members will be notified on the platform before any changes take effect. Continued use of the platform after any update will be considered acceptance of the revised terms.

Members will be notified in advance of any significant changes via email or in-app notification. It is therefore important to keep your contact information up to date in your account.

14 Contact & Dispute Resolution

For any questions, complaints, or disputes, please contact the pjok33 support team first. We are able to resolve most issues directly through discussion.

• Instant support is available via live chat.
• Email: [email protected] (responses are typically sent within 24 hours).
• Answers to common questions can be found on the FAQ page.

If the matter cannot be resolved through the support team, the dispute will be referred to neutral mediation. For more information, FAQ Page View.